Coming up next –  Mary Poppen & Sandy Yu  Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies

  • Prioritise your Inbox daily based on Customer Health
  • Reduce Account Receivables through Payment Nudges
  • Increase Revenue with real-time support insights @ fingertips
Revenue Retention & Expansion
with In-app Customer Insights & Automations
ON YOUR EXISTING CRM, INBOX & MORE
Customer Insight at scale Flow Chart
Customer Success
Rishi Sagar

Customer Insights at Scale: Maximising Every Support Interaction

Table of content 1. Introduction2. Identifying Key Customer Insights With Account Data3. One Shortcut to Good Customer Insights: Surface What Matters4. Personalizing Support Interactions5. Proactively Reaching Out to Customers6. Optimizing Self-Service Resources7. Continuously Improving Your Customer Experience8. Conclusion Introduction Businesses now focus on customer data or customer insights. It is

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Zendesk Freshsales Integration
Customer Success
Leona John

How do I integrate Freshsales with Zendesk Ticketing platform?

Integrating Freshsales with Zendesk allows sales teams to collaborate more easily and gain a 360 degree view of their customers. This provides a more streamlined sales process and enhances visibility into account information of the customer. What is Freshsales Zendesk Integration?The Freshsales Zendesk integration provides a way to sync of

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Salesforce Freshdesk Integration
Customer Success
Leona John

How does Salesforce connect to Freshdesk?

Salesforce Freshdesk Integration – Tips to Improve Sales Performance and Agent Productivity How a CRM & Helpdesk integration can help your organisation? Salesforce and Freshdesk are two of the most popular SaaS platform for customer facing teams – Sales and Support respectively. Integrating the two can create an even more

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Customer Success
Leona John

Does Zendesk Integrate with Salesforce well?

“How Zendesk and Salesforce CRM Integration Can Benefit Your Business” If you’re looking for a way to improve your business’ operations, then you may want to consider integrating Zendesk and Salesforce CRM. This can provide a number of benefits for your company, such as improving customer service and sales performance.

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Support
Rajat Shukla

How to take your Customer service to a ‘Wow’ Experience

“Zappos is a customer service company that just happens to sell shoes.” – Tony Hsieh, Founder Zappos Highly successful companies have shown how extreme focus on customer service can be a USP. Thinking of customer service, Zappos, the online retailer comes to mind. Their customer service stories like a 10-hour

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