RetentionUpsellCross-sell
Enable CS & AM teams to take proactive, data-driven actions with efficiency and precision—driving customer retention, upsell, and cross-sell with in-the-moment insights and automation
Unlock actionable insights, automate workflows, and leverage AI-driven assistance to better understand and serve your customers.
Equip your Customer Success teams with AI-driven QBRs, MBRs, and Onboarding decks—instantly generated and always up to date. Save hours, ensure brand consistency, and personalize at scale—so your team can focus on driving retention and expansion.
📌 No more manual deck creation—let SmartSlides do the work!
Empower your Customer Success teams with an AI Assistant that not only provides insights into product usage, accounts, and more but also recommends actions based on industry best practices and your tailored SOPs.
Leverage a powerful BI and AI platform with advanced dashboard and reporting visualizations, including line, bar, area, stacked, scatter plots, heatmaps, time-series, pie, funnel, donut, progress charts, maps, and AI-driven pattern and anomaly detection capabilities.
At AppEQ, we’re passionate about transforming B2B organizations through customer-led growth. Our platform equips customer-facing teams with real-time insights, AI-driven assistance, and automation to deliver exceptional experiences, drive retention, and fuel growth. By embedding actionable data directly within your workflows, we empower teams to make smarter, faster decisions when it matters most.
Led by co-founders Manoranjan Ingudam and Rajat Shukla , with over 40 years of combined expertise in enterprise technology and startups, our team is backed by leading SaaS experts who share our vision of revolutionizing customer success through innovation.
Drive exceptional customer experiences, increase upsell and cross-sell opportunities, and optimize operations—all through a unified, data-driven platform.
Renewal and Retention Manager, Petpooja
── "AppEQ.ai has been a game-changer for our Renewal, Retention, and Marketplace teams. The platform's flexibility meets our specific needs, and the in-app workspace makes it easy to focus on key accounts daily. The Account Pulse widget provides clear historical insights, driving more effective engagement. Exceptional support from the AppEQ team makes them true partners, delivering tailored solutions that elevate our work."
Director, Global Services, AMS Inform
── "Chasing unpaid invoices had been a tedious process for AMS Inform. Collections which require help of our account managers have been very manual and often missed out as they have many other activities. With AppEQ, we have been able to bring out those outstanding invoices during the day-to-day operations on top of our CRM for the account managers and boosted our on-time collections by more than 26% since the last quarter."
Global Head, Consulting & Customer Success, Whatfix
── "AppEQ provides flexibility to bring in customer insights & data and make it easily accessible across platforms like Salesforce, Zendesk, Inbox and Slack used by our Success and Support teams."
Founding Member, BusinessOnBot
── "AppEQ.ai has simplified Customer Success for our D2C customers. The in-app workspace and Mixpanel integration help us focus on key accounts and boost retention. With trigger-based tasks and the Account 360 widget, we engage customers at the right time. Their support truly stands out."
Get quick answers to common questions about AppEQ’s features, integrations, and benefits.
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