AI Assistant for Customer Success

In-App Workspace for

RetentionUpsellCross-sell

In-App Workspace for RetentionUpsellCross-sell

Effortlessly unify data from your existing tools into AppEQ’s composable in-app workspace, delivering real-time customer insights and enabling proactive actions to fuel growth and achieve success.

Trusted by world's leading brand
Our Product

Empowering customer success

Unlock actionable insights, automate workflows, and leverage AI-driven assistance to better understand and serve your customers.

Signals & Automation

Equip your Customer Success teams with Early Warning and Upsell/Cross-Sell signals, paired with automated task playbooks, to help them excel in driving revenue retention and expansion.

AI Assistance​

Empower your Customer Success teams with an AI Assistant that not only provides insights into product usage, accounts, and more but also recommends actions based on industry best practices and your tailored SOPs.

Customer Analysis

Leverage a powerful BI and AI platform with advanced dashboard and reporting visualizations, including line, bar, area, stacked, scatter plots, heatmaps, time-series, pie, funnel, donut, progress charts, maps, and AI-driven pattern and anomaly detection capabilities.

Our Story

Unleash customer + data centricity

At AppEQ, we’re passionate about transforming B2B organizations through customer-led growth. Our platform equips customer-facing teams with real-time insights, AI-driven assistance, and automation to deliver exceptional experiences, drive retention, and fuel growth. By embedding actionable data directly within your workflows, we empower teams to make smarter, faster decisions when it matters most.

Led by co-founders Manoranjan Ingudam and Rajat Shukla , with over 40 years of combined expertise in enterprise technology and startups, our team is backed by leading SaaS experts who share our vision of revolutionizing customer success through innovation.

AI Assistant Agent to Help Your Team
Boost Retention, Upsell & Cross-sell

Unlock the Power of Data-Driven Customer Success with AppEQ

Unlock the Power of Data-Driven Customer Success with AppEQ

Drive exceptional customer experiences, increase upsell and cross-sell opportunities, and optimize operations—all through a unified, data-driven platform.

Improved Customer Retention​

Deeper customer insights, proactive churn prevention, exceptional experiences for long-term success.

Increased Revenue Opportunities​

Leverage customer data to identify upsell/cross-sell opportunities and maximize revenue growth

Streamlined Workflows

Streamline operations and proactively address customer needs with real-time in-app data insights in existing workflow.

Culture of Data-Driven Decisions

Empower data-driven decisions for customer success with clear customer insights and interactive dashboards.

Our Client's Testimonials
    Keyur Dave
    Keyur Dave

    Renewal and Retention Manager, Petpooja

    ── "AppEQ.ai has been a game-changer for our Renewal, Retention, and Marketplace teams. The platform's flexibility meets our specific needs, and the in-app workspace makes it easy to focus on key accounts daily. The Account Pulse widget provides clear historical insights, driving more effective engagement. Exceptional support from the AppEQ team makes them true partners, delivering tailored solutions that elevate our work."

      Sachin Aggarwal
      Sachin Aggarwal

      Director, Global Services, AMS Inform

      ── "Chasing unpaid invoices had been a tedious process for AMS Inform. Collections which require help of our account managers have been very manual and often missed out as they have many other activities. With AppEQ, we have been able to bring out those outstanding invoices during the day-to-day operations on top of our CRM for the account managers and boosted our on-time collections by more than 26% since the last quarter."

        Mohit Jain
        Mohit Jain

        Global Head, Consulting & Customer Success, Whatfix

        ── "AppEQ provides flexibility to bring in customer insights & data and make it easily accessible across platforms like Salesforce, Zendesk, Inbox and Slack used by our Success and Support teams."

          Atiqur Rahman
          Atiqur Rahman

          Founding Member, BusinessOnBot

          ── "AppEQ.ai has simplified Customer Success for our D2C customers. The in-app workspace and Mixpanel integration help us focus on key accounts and boost retention. With trigger-based tasks and the Account 360 widget, we engage customers at the right time. Their support truly stands out."

          Help Center

          Answers to your questions

          Get quick answers to common questions about AppEQ’s features, integrations, and benefits.

          ‘In-the-moment’ customer insights is the capability to highlight key customer data , trends and insights when CSM / AM / Leaders are likely to need them the most; like while reading a email from a customer – they are most likely to need information about that customer ; or while going for meeting – looking at the calendar; a quick summary of the customer account helps them stay on top of the account on key customer metrics.

          AppEQ provides features for your team to configure in-the-moment insights on your existing Saas or in-house web applications.

          Since it appears in the right time and place, it’s 10x more effective.