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How Customer Success Managers can help improve DSO
Customer Success
Vachas Krishnan

DSO: An Unlikely But Important Metric for Customer Success in 2023

Table of Content 1.What is DSO and why is it important? 2.Role of Customer Success in managing DSO3.Definition and Calculation4.Why is DSO an important metric for Customer Success?5.Using data analytics and technology to manage DSO6. Best practices for managing DSO in Customer Success7.Collaboration between Customer Success, Sales, and Finance teams to effectively

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April 6, 2023
Salesforce Freshdesk Integration
Customer Success
Leona John

How does Salesforce connect to Freshdesk?

Salesforce Freshdesk Integration – Tips to Improve Sales Performance and Agent Productivity How a CRM & Helpdesk integration can help your organisation? Salesforce and Freshdesk are two of the most popular SaaS platform for customer facing teams – Sales and Support respectively. Integrating the two can create an even more

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October 14, 2022