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DSO: An Unlikely But Important Metric for Customer Success in 2023

What is DSO and why is it important? Days Sales Outstanding (DSO) is a financial metric that measures the average number of days it takes a business to collect payment on its sales. A high DSO indicates that a business is taking longer to collect payments, which can impact its

April 6, 2023

Customer Success

How does Salesforce connect to Freshdesk?

Salesforce Freshdesk Integration – Tips to Improve Sales Performance and Agent Productivity How a CRM & Helpdesk integration can help your organisation? Salesforce and Freshdesk are two of the most popular SaaS platform for customer facing teams – Sales and Support respectively. Integrating the two can create an even more

October 14, 2022

Drive Revenue Retention with Customer Insights @ Fingertips

DSO: An Unlikely But Important Metric for Customer Success in 2023

How does Salesforce connect to Freshdesk?

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