Coming up next –  Mary Poppen & Sandy Yu  Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies

  • Prioritise your Inbox daily based on Customer Health
  • Reduce Account Receivables through Payment Nudges
  • Increase Revenue with real-time support insights @ fingertips
Drive Revenue Retention with Customer Insights @ Fingertips
Customer Insight at scale Flow Chart
Customer Success
Rishi Sagar

Customer Insights at Scale: Maximising Every Support Interaction

Table of content 1. Introduction2. Identifying Key Customer Insights With Account Data3. One Shortcut to Good Customer Insights: Surface What Matters4. Personalizing Support Interactions5. Proactively Reaching Out to Customers6. Optimizing Self-Service Resources7. Continuously Improving Your Customer Experience8. Conclusion Introduction Businesses now focus on customer data or customer insights. It is

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Salesforce Freshdesk Integration
Customer Success
Leona John

How does Salesforce connect to Freshdesk?

Salesforce Freshdesk Integration – Tips to Improve Sales Performance and Agent Productivity How a CRM & Helpdesk integration can help your organisation? Salesforce and Freshdesk are two of the most popular SaaS platform for customer facing teams – Sales and Support respectively. Integrating the two can create an even more

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