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  • Prioritise your Inbox daily based on Customer Health
  • Reduce Account Receivables through Payment Nudges
  • Increase Revenue with real-time support insights @ fingertips
Drive Revenue Retention with Customer Insights @ Fingertips
ON YOUR EXISTING APPLICATIONS - CRM, CSP, INBOX & MORE
Alignment
Success EQ - CS Coffee Hours
Rishi Sagar

Harmonizing Forces: Orchestrating Revenue Retention Triumph

Table of content 1.Introduction 2.Understanding NRR3.Alignment of Sales and CS team 4.Stratagies to Grow NRR 5.Conclusion 6.FAQ Section Introduction  In today’s highly competitive business landscape, where customer acquisition costs continue to rise, organizations are increasingly realizing the significance of focusing on customer retention for sustainable growth. Revenue retention success goes

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Tech in CS
Customer Success
Rishi Sagar

Technology to Boost Revenue Retention: Must-Have Tools and Software

Introduction In today’s highly competitive business landscape, customer retention and maximizing revenue are paramount for long-term success. Fortunately, numerous software and tech tools exist that can effectively monitor and improve revenue retention. In this article, we will explore a variety of tools and their benefits, including Customer Relationship Management (CRM)

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Revenue Retention
Customer Success
Rishi Sagar

Mastering Revenue Retention: Metrics, Calculations, and Industry Benchmarks

Introduction In today’s highly competitive business landscape, retaining customers and maintaining consistent revenue are paramount to the success of subscription-based companies and those in the Software as a Service (SaaS) industry. One key metric that measures this ability is revenue retention. In this article, we will explore the different types

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Generative AI representation
A.I
Rishi Sagar

The application  of Generative AI in Customer Success

Table of Content 1. Introduction 2. Understanding Generative AI3. Generative AI in customer success 4. Generative AI application in CS5. The Future 6. Conclusion Introduction Customer success is a pivotal cornerstone of any enterprise, with businesses incessantly seeking inventive methodologies to augment it. The dynamic landscape of customer service is

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Chat GPT (Open AI)
A.I
Rishi Sagar

AI Superheroes of Customer Success: Unveiling Chat GPT and Generative AI

Introduction In today’s digital era, businesses are continuously innovating to enhance customer experience, reduce costs, and increase sales. One such game-changer in this revolution is the use of Chat GPT and generative AI in the domain of customer success. Let’s delve deeper into this fascinating intersection of AI and customer

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Customer Success Metrics
Customer Success
Rishi Sagar

Three Game-Changers for Rocket-Powered Customer Retention

Table of Content 1. Introduction2. From “Scattered Stardust” to “Aligned Constellations”3. The Right Software at the Right Time – The Tech Telescope4. Customer Insights – The Navigation Map5. The Stellar Solution: AppEQ – The Spaceship6. The Unseen Potential: Identifying Churn Signals with AppEQ7. Wrapping Up the Journey8. Frequently Asked Questions

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Future of CS tech
Customer Success
Rishi Sagar

Unveiling 2023’s CS Tech Revolution: Don’t Miss the Boat!

In this lightning-paced era where technology evolves at the blink of an eye, is your business keeping pace or getting left in the dust? The 2023 landscape is akin to navigating the Amazon rainforest – daunting, unpredictable, and teeming with challenges. This is where “The 2023 State of CS Tech”

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Customer success pose
Success EQ - CS Coffee Hours
Rishi Sagar

Harnessing Synergies: Uniting Customer Success and Support for Optimal Results

Table of Content 1. Introduction 2. CSS Lessons for Customer Success3. Customer Success Lessons for CSS4.Uniting Customer Success and Support5.Conclusion6.FAQ Section Introduction In the rapidly evolving digital marketplace, Customer Success (CS) and Customer Service and Support (CSS) emerge as the two cornerstones of successful customer relations. While each of these

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