appEQ.ai has been designed to make collaboration more contextual for customer-facing teams. Teams like Customer Success, Sales, SDRs, BDRs, Support, Solution & Professional Services need more context to help drive better revenue through delightful customer experience.

appEQ.ai on Planhat

appEQ.ai can enable CSMs to collaborate across teams directly from Planhat, without needing to switch context.

Reach out to sales@appEQ.ai to know more.

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Picture of Vachas Krishnan

Vachas Krishnan

Customer Success Enthusiast, loves talking to Account Managers and Customer Success professionals to help in achieving business objectives through streamlined access to customer account information and enjoys watching TV, riding motorcycles, and dancing to hip hop.

Welcome to AppEQ.ai, your all-in-one solution for enhancing customer success operations! With AppEQ.ai, you can easily integrate existing tools to gain visibility and actionable insights that drive retention and upsell opportunities. Our platform streamlines workflows and automates processes, enabling you to track customer health effortlessly. Its intuitive interface allows users of all skill levels to create customizable dashboards and make informed decisions based on real-time data. Get ready to elevate your customer success strategies and boost your organization’s growth with AppEQ.ai! 

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What is Insights & Data Activation?

Insights & Data Activation connects data from various sources and creates a unified profile. It uncovers valuable insights and opportunities in customer interactions through platforms like CRM, helpdesk, CSP, spreadsheets.

AppEQ works seamlessly with your existing operational tools,
so your team doesn't need to learn a new system

Unified View​

Data Integration empowers companies to improving customer experience and retention. By connecting customer profile and interactions across all touchpoints in different systems, organizations can proactively identify at-risk customers and sell more with intelligent insights aligned to customers interest.

Improved Customer Retention​

Deeper customer insights, proactive churn prevention, exceptional experiences for long-term success.

Increased Revenue Opportunities​

Leverage customer data to identify upsell/cross-sell opportunities and maximize revenue growth

Streamlined Workflows

Streamline operations and proactively address customer needs with real-time in-app data insights in existing workflow.

Culture of Data-Driven Decisions

Empower data-driven decisions for customer success with clear customer insights and interactive dashboards.