Coming up next –  Mary Poppen & Sandy Yu  Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies

  • Prioritise your Inbox daily based on Customer Health
  • Reduce Account Receivables through Payment Nudges
  • Increase Revenue with real-time support insights @ fingertips
Revenue Retention & Expansion
with In-app Customer Insights & Automations
ON YOUR EXISTING CRM, INBOX & MORE
CRM optimization
Uncategorized
Archana Prajapati

CRM Strategy That Eliminates Data Inconsistencies

Table of Content 1. Introduction 2.Information is essential 3.Data Transfer approaches 4.Optmizing your CRM 5.Conclusion Introduction  When a prospect transforms into a client, a critical but often overlooked transaction occurs, not just between the client and your organization, but internally—from your sales team to the customer success team. This transfer

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Did you know that 'Customer Effort Score' predicts retention 1.8x better than Net Promoter Score?
Uncategorized
Rishi Sagar

1.8x Retention: Unlocking Loyalty with the Customer Effort Score Advantage

Table of content 1.Introduction 2.Understanding CES3.CES Survey 4.Crafting a CES Survey5.Interpretting CES scores6.Strategic role of CES 7.Conclusion 8.Sources Introduction  Imagine losing over half of your customers because your business failed to understand one critical metric. A staggering 53% of customers feel that sales, service, and marketing departments operate in silos,

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Importance of CX
Customer Success
Rishi Sagar

The Importance of Customer Experience in Today’s Business Landscape

I think we all know the answer to this question. Every organization revolves around this principle. Jeff Bezos, the founder of Amazon, observes, it has elevated due to increased customer access to information, more options, and various means of expressing their viewpoints. In other words, customers have become accustomed to

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Insights in your inbox
Customer Insights
Rishi Sagar

Inbox Insights: Harnessing Customer Data for Revenue Retention and Expansion

Table Of content 1.Introduction 2.Efficiency Meets Accessibility3.Best Practices in Action4.Conclusion 5.Sources6.FAQ Segment Introduction In today’s fast-paced business landscape, having a wealth of Customer Information at your fingertips is a game-changer. Imagine the efficiency of having crucial customer data directly in your inbox, ready to be leveraged. This ease of access

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Customer Insights, right on top of your CRM can be an absolute game changer. find out how ?
AppEQ
Rishi Sagar

Fueling Revenue Growth: Harnessing CRM Insights

Table of Content 1.Introduction 2.Real-Time Insight 3.Unified customer data4.Driving Revenue Retention 5.Expanding Revenue 6.AppEQ the solution 7.Conclusion 8.Sources 9.FAQ Section Introduction Here’s an Interesting stat: a mere 5% increase in customer retention can boost profits by 25% to 95%? At the heart of such promising figures lies the potent utility

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Customer Success
Rajat Shukla

Digital Transformation in 2023: Top Customer Success trends this year

Table of content 1. Introduction2.Digital Customer success 3.AI and Machine learning 4.Customer Intelligence Platforms 5.Emphasis on Renewals and Retention6.Operational Excellence 7.Enterprise wide CS Models8.Conclusion 9.Sources 10.FAQ Section Introduction Ever wondered about the momentum digital transformation is garnering in the corporate sphere? Here’s something to mull over: a staggering 89% of

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Charting
Customer Success
Rishi Sagar

Charting Success: Navigating the Crucial First Year as a Customer Success Manager

Table of Content 1.Introduction 2.The Rise of CS managers 3.Mapping your first year as a CSM4.Data Speaks5.Digital Transformation 6.Conclusion 7.Source Introduction Ever pondered what truly drives business success in today’s competitive landscape? It’s not merely about offering an innovative product or service. It’s about ensuring your customers feel valued and

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