Coming up next – Mary Poppen & Sandy Yu Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies
Table of Content 1.Introduction 2.The Single platform Approach 3.The Separate System Approach 4.The Hybrid Approach 5.AppEQ6.Conclusion Introduction Here’s a thought-provoking consideration: Should businesses use a single platform like Salesforce for both the pre-sales and post-sales process, or opt for separate systems for each? This debate isn’t just academic; it strikes
I think we all know the answer to this question. Every organization revolves around this principle. Jeff Bezos, the founder of Amazon, observes, it has elevated due to increased customer access to information, more options, and various means of expressing their viewpoints. In other words, customers have become accustomed to
Leadership in Focus: Gleaning Success Strategies from Industry Experts With – Kristi Faltorusso, Sandy Yu and Vincent Manlapaz Previous Next Tech touch and customer segmentation, go hand in hand, this is a must-listen, if you want to nail these disciplines. Mano, Co-founder, AppEQ.AI Summary Our recent webinar, “Leadership in Focus:
Amidst the fast-paced changes and fierce competition in today’s business environment, the impact of the subscription economy (subscribing to the outcomes rather than purchasing a product with the burden of ownership) on the SaaS business has been significant, disrupting the traditional approaches to customer management and work processes. According to
Table Of Content 1.Introduction 2.Common Pitfalls in Sales-to-CS Handoffs3.Best Practices for Flawless Handoffs4.Bridging the Sales-CS Gap5.Tailoring Strategies Based on Deal Type6.Case Study7.Conclusion8.Sources9.FAQ Segment Introduction Ever wondered why 60-70% of sales to existing customers succeed, while new client pitches only have a 5-20% success rate? The key lies in the nuanced
Leadership in Focus: Gleaning Success Strategies from Industry Experts With – Kristi Faltorusso, Sandy Yu and Vincent Manlapaz Previous Next Tech touch and customer segmentation, go hand in hand, this is a must-listen, if you want to nail these disciplines. Mano, Co-founder, AppEQ.AI Summary During the insightful webinar “What the
Lets get into it Businesses need actionable insights to stay ahead of the competition. Without access to such information, teams may face increasing challenges in providing the necessary support and taking appropriate action. For example, a retail company can analyze sales data to identify underperforming products or regions and take
Table Of Content 1. Introduction 2. Overview 3. Key Concepts 4. Conclusion Introduction Did you know that the average company loses between 10-30% of its customers annually? Now, imagine flipping that narrative on its head. Enter Wayne McCulloch, a titan in the realm of customer success with over 25 years
Table of Content 1. Introduction 2. Strategy 1 3. Strategy 2 4. Strategy 3 5. Strategy 4 6. Strategy 5 7.Conclusion 8. Sources 9. FAQ Segment Introduction Did you know that it can cost five times more to acquire a new customer than it does to retain an existing one?
