Table of Content 1. Introduction 2. Understanding Generative AI3. Generative AI in customer success 4. Generative AI application in CS5. The Future 6. Conclusion Introduction Customer success is a pivotal cornerstone of any enterprise, with businesses incessantly seeking inventive methodologies to augment it. The dynamic landscape of customer service is

Introduction In today’s digital era, businesses are continuously innovating to enhance customer experience, reduce costs, and increase sales. One such game-changer in this revolution is the use of Chat GPT and generative AI in the domain of customer success. Let’s delve deeper into this fascinating intersection of AI and customer