Coming up next –  Mary Poppen & Sandy Yu  Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies

Seamless Collaboration on Planhat

appEQ.ai has been designed to make collaboration more contextual for customer-facing teams. Teams like Customer Success, Sales, SDRs, BDRs, Support, Solution & Professional Services need more context to help drive better revenue through delightful customer experience.

appEQ.ai on Planhat

appEQ.ai can enable CSMs to collaborate across teams directly from Planhat, without needing to switch context.

Reach out to sales@appEQ.ai to know more.

Table of Contents

Picture of Vachas Krishnan

Vachas Krishnan

Customer Success Enthusiast, loves talking to Account Managers and Customer Success professionals to help in achieving business objectives through streamlined access to customer account information and enjoys watching TV, riding motorcycles, and dancing to hip hop.

What is AppEQ? 

 

AppEQ is a lightweight customer data activation plugin that brings customer data like product usage data/trends right at CSM’s fingertips , on their existing applications like Inbox/CRM /CSP /HelpDesk. We integrate data directly from product analytics like Pendo, Mixpanel, Amplitude and CRM like Salesforce, Hubspot etc. 

Our capability to bring this within your existing applications through our in-app widgets  leads to much higher adoption  and implementation time of 1 week or less

Using Salesforce For Customer Success

How to use salesforce for customer success ? Imagine having a powerhouse like Salesforce under the hood of your business operations but finding yourself stuck

How AI is Changing the average CSM

Did you know the global AI software market is set to reach around $126 billion by 2025? This staggering figure underscores the revolutionary impact AI