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AppEQ recently received an award from a leading B2B review site for its outstanding performance as a customer 360 platform and AI-powered collaboration platform.

The Rising Star Award was given by FinancesOnline, a B2B software review portal known for its reliable software reviews and comparison of various tech products. The Rising Star Award is given to software that has achieved swift market validation. 

FinancesOnline measured AppEQ’s score based on the app’s quality and overall digital presence. Using the feedback from reviews, channel comments, and social media, reviewers scored the app based on user satisfaction. Expert reviewers from FinancesOnline also wrote a detailed AppEQ review that praised the app’s collaboration solutions and integration support.

The review discussed AppEQ’s features and benefits as a collaboration tool and customer 360 platform. It talked about AppEQ’s advanced collaboration features, which allow users to work together on one solution despite being in different teams or departments or using a separate tool or application. For example, account managers can review the output without leaving the page. The collaboration process also enables users to use screen annotations and screenshots to interact with other users.  

AppEQ also has other essential features, such as file sharing, which includes a drag-and-drop upload capability. However, the best part of using AppEQ is its rich integration support with other platforms and apps. You can use AppEQ with your existing SaaS and web apps. This setup saves you the time of switching and logging in and out of different tools. Examples of integrations it allows are Salesforce, Zendesk, Freshdesk, HubSpot, Zoho, Chorus, and more.

The review also talks about AppEQ’s integration capability. This wealth of integrations makes it a great tool for businesses of all sizes.  Overall, it makes conversations organized and clear for everyone on the team.  Some of the features discussed above can also be found in Finance’sOnline list of top 16 collaboration software.  

The folks at AppEQ would like to thank FinancesOnline for this recognition. The teams are further motivated to continue their best for consumers. Awards from reliable platforms like FinancesOnline encourage businesses like ours to develop better solutions for the industry. 

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Picture of Vachas Krishnan

Vachas Krishnan

Customer Success Enthusiast, loves talking to Account Managers and Customer Success professionals to help in achieving business objectives through streamlined access to customer account information and enjoys watching TV, riding motorcycles, and dancing to hip hop.

What is AppEQ? 


AppEQ is a lightweight customer data activation plugin that brings customer data like product usage data/trends right at CSM’s fingertips , on their existing applications like Inbox/CRM /CSP /HelpDesk. We integrate data directly from product analytics like Pendo, Mixpanel, Amplitude and CRM like Salesforce, Hubspot etc. 

Our capability to bring this within your existing applications through our in-app widgets  leads to much higher adoption  and implementation time of 1 week or less

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What is Insights & Data Activation?

Insights & Data Activation connects data from various sources and creates a unified profile. It uncovers valuable insights and opportunities in customer interactions through platforms like CRM, helpdesk, CSP, spreadsheets.

AppEQ works seamlessly with your existing operational tools,
so your team doesn't need to learn a new system

Unified View​

Data Integration empowers companies to improving customer experience and retention. By connecting customer profile and interactions across all touchpoints in different systems, organizations can proactively identify at-risk customers and sell more with intelligent insights aligned to customers interest.

Improved Customer Retention​

Deeper customer insights, proactive churn prevention, exceptional experiences for long-term success.

Increased Revenue Opportunities​

Leverage customer data to identify upsell/cross-sell opportunities and maximize revenue growth

Streamlined Workflows

Streamline operations and proactively address customer needs with real-time in-app data insights in existing workflow.

Culture of Data-Driven Decisions

Empower data-driven decisions for customer success with clear customer insights and interactive dashboards.