AI Assistant for Customer Success

In-App Workspace for

RetentionUpsellCross-sell

Accelerate Customer Success with Data-Driven DecksEmailUnified WorkspaceProduct Insights

Enable CS & AM teams to take proactive, data-driven actions with efficiency and precision—driving customer retention, upsell, and cross-sell with in-the-moment insights and automation

Trusted by world's leading brand
Our Product

Empowering customer success

Unlock actionable insights, automate workflows, and leverage AI-driven assistance to better understand and serve your customers.

Automate Customer Decks Instantly

Equip your Customer Success teams with AI-driven QBRs, MBRs, and Onboarding decks—instantly generated and always up to date. Save hours, ensure brand consistency, and personalize at scale—so your team can focus on driving retention and expansion.

📌 No more manual deck creation—let SmartSlides do the work!

AI Assistance​

Empower your Customer Success teams with an AI Assistant that not only provides insights into product usage, accounts, and more but also recommends actions based on industry best practices and your tailored SOPs.

Customer Analysis

Leverage a powerful BI and AI platform with advanced dashboard and reporting visualizations, including line, bar, area, stacked, scatter plots, heatmaps, time-series, pie, funnel, donut, progress charts, maps, and AI-driven pattern and anomaly detection capabilities.

Our Story

Unleash customer + data centricity

At AppEQ, we’re passionate about transforming B2B organizations through customer-led growth. Our platform equips customer-facing teams with real-time insights, AI-driven assistance, and automation to deliver exceptional experiences, drive retention, and fuel growth. By embedding actionable data directly within your workflows, we empower teams to make smarter, faster decisions when it matters most.

Led by co-founders Manoranjan Ingudam and Rajat Shukla , with over 40 years of combined expertise in enterprise technology and startups, our team is backed by leading SaaS experts who share our vision of revolutionizing customer success through innovation.

AI Powered In-app Workbench to Help Your Team
Boost Retention, Upsell & Cross-sell

Unlock the Power of Data-Driven Customer Success with AppEQ

Unlock the Power of Data-Driven Customer Success with AppEQ

Drive exceptional customer experiences, increase upsell and cross-sell opportunities, and optimize operations—all through a unified, data-driven platform.

Improved Customer Retention​

Deeper customer insights, proactive churn prevention, exceptional experiences for long-term success.

Increased Revenue Opportunities​

Leverage customer data to identify upsell/cross-sell opportunities and maximize revenue growth

Streamlined Workflows

Streamline operations and proactively address customer needs with real-time in-app data insights in existing workflow.

Culture of Data-Driven Decisions

Empower data-driven decisions for customer success with clear customer insights and interactive dashboards.

Our Client's Testimonials
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Help Center

Answers to your questions

Get quick answers to common questions about AppEQ’s features, integrations, and benefits.

‘In-the-moment’ customer insights is the capability to highlight key customer data , trends and insights when CSM / AM / Leaders are likely to need them the most; like while reading a email from a customer – they are most likely to need information about that customer ; or while going for meeting – looking at the calendar; a quick summary of the customer account helps them stay on top of the account on key customer metrics.

AppEQ provides features for your team to configure in-the-moment insights on your existing Saas or in-house web applications.

Since it appears in the right time and place, it’s 10x more effective.