Track. Analyze. Engage.
Turn Product Insights into Action & Drive RetentionUpsellAdoption
Go beyond analytics—ProductPulse empowers Customer Success & Account Management teams to track product usage and engage users directly through in-app email assistant.
See how it works
Trusted by world's leading brand
✅ ProductPulse = Analytics + Engagement in One Place
Built to driveCustomer Successwith ease & flexibility
Why CS & AM Teams Struggle Today
Traditional product analytics tools are built for Product Managers, not for Customer Success & Account Management. They focus on tracking user behavior rather than enabling direct engagement.
Lack of Built-in Engagement – CS & AM teams need to act on product usage insights, but existing tools like Mixpanel and Pendo lack native features for sending emails, sharing product updates, or nudging users for adoption.
No Integrated Workflow Management – Managing internal tasks, tracking customer interactions, adding notes, and monitoring account pulse require multiple disconnected tools, making it harder to stay proactive.
The result? Missed opportunities to drive adoption, reduce churn, and foster expansion.
Plan | Starter | Growth | Professional |
Pricing | $99/mo | $499/mo | $899/mo |
Number of Events | ✅Up to 500K events/mo | ✅Up to 2M events/mo | ✅5M+ events/mo (Contact us for custom pricing for higher volumes) |
Data Ingestion through API | ❌ Not Supported | ✅ Up to 50K API Calls/mo | ✅ Up to 200K API Calls/mo (Contact us for custom pricing for higher volumes) |
Data Source – Product Usage | AppEQ’s Event Collector | AppEQ / Mixpanel / Pendo / Amplitude (1 integration) | AppEQ / Mixpanel, Pendo / Amplitude (1 integration) Integration with account data from CRM or Subscription |
Users | Upto 3 Users | Upto 10 Users | Upto 15 Users |
Support | Email + Chat | Priority Support |
How Does ProductPulse Work?
01 Events Data
One-Line Integration, Instant Insights – Simply inject our JavaScript SDK into your product, website and real-time usage data flows seamlessly into AppEQ Analytics.
Alternatively connect to Mixpanel, Google Analytics, Amplitude or Pendo
02 Install our Browser Extension
🛠 In-App Insights, Where You Work – Install our extension to view real-time product usage insights directly inside your Inbox, CRM, CSP, or Subscription tools—so you can act instantly, without switching tabs.
03 Analyse and Act
📊 Turn Product Insights into Engagement – Understand how customers use your product, segment them effortlessly, and engage with predefined email templates or manual outreach—right from AppEQ.
How Teams Are Using Smart Slides
Streamline Data Driven Adoption using Product Data
🚀 With ProductPulse, CS & AM teams move beyond insights to drive action and revenue growth.
Our Client's Testimonials
Renewal and Retention Manager, Petpooja
── "AppEQ.ai has been a game-changer for our Renewal, Retention, and Marketplace teams. The platform's flexibility meets our specific needs, and the in-app workspace makes it easy to focus on key accounts daily. The Account Pulse widget provides clear historical insights, driving more effective engagement. Exceptional support from the AppEQ team makes them true partners, delivering tailored solutions that elevate our work."
Director, Global Services, AMS Inform
── "Chasing unpaid invoices had been a tedious process for AMS Inform. Collections which require help of our account managers have been very manual and often missed out as they have many other activities. With AppEQ, we have been able to bring out those outstanding invoices during the day-to-day operations on top of our CRM for the account managers and boosted our on-time collections by more than 26% since the last quarter."
Global Head, Consulting & Customer Success, Whatfix
── "AppEQ provides flexibility to bring in customer insights & data and make it easily accessible across platforms like Salesforce, Zendesk, Inbox and Slack used by our Success and Support teams."
Founding Member, BusinessOnBot
── "AppEQ.ai has simplified Customer Success for our D2C customers. The in-app workspace and Mixpanel integration help us focus on key accounts and boost retention. With trigger-based tasks and the Account 360 widget, we engage customers at the right time. Their support truly stands out."
Help Center
Your Questions, Answered
Get quick answers to common questions about AppEQ Product Pulse features, integrations, and benefits.
Ready to enable Your Customer Success team with Product Insights?
Start using ProductPulse today and save hours on product data analysis, improve customer retention, and drive engagement with actionable insights.
