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Driving Growth: Balancing Personalized Service and Future Revenue in Long-Tail and Tech Touch Customer Segments

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Join our Exclusive Webinar to Gain Insights from Industry Experts

Introduction

Welcome to CS Coffee Hours with Jeff, Sandy, and Vincent. In this exclusive webinar, we dive into the topic of “Balancing Personalization and Future Revenue in Long-Tail & Tech Touch Success Segments.” As organizations face challenges in managing these segments, limited resources and scalability concerns often hinder success. Join us as our panelists share valuable insights and practical strategies to overcome these obstacles and drive growth in your customer success efforts..

Webinar Details:

Date: Tuesday, July 18 Time: 1 PM EST

Key Speakers:

Our webinar features two prominent speakers who will share their expertise and strategies:

  1. Sandy Yu – AppEQ Advisor: With years of experience in customer success and growth strategies, Sandy Yu has helped numerous organizations achieve sustainable growth by focusing on customer segmentation and personalized service.
  2. Jeff Heckler – Director of Customer Success at MarketSource Inc.: Jeff brings a wealth of knowledge on scaling customer success teams and leveraging technology to effectively engage and support customers in the long-tail and tech touch segments.

Webinar Highlights:

During the webinar, Sandy Yu and Jeff Heckler will delve into crucial topics that can help your organization achieve long-term growth and revenue:

  1. Customer Segmentation: Learn how to recognize the unique characteristics and revenue potential of long-tail and tech touch customer success segments. Understand why these segments require a different approach and how to identify their specific needs.
  2. Balancing Personalization and Efficiency: Discover the secrets to striking the right balance between personalized service and efficient resource allocation. Understand how delivering exceptional customer experiences while optimizing resources can lead to increased customer satisfaction and future revenue.
  3. Scaling Tech Touch or Long-Tail Engagement: Gain insights into leveraging automation, self-service tools, and technology to effectively engage and support customers in the long-tail and tech touch segments. Explore strategies to streamline processes and ensure a seamless customer journey.
  4. Long-Term Growth Strategies: Learn how to develop sustainable growth strategies that focus on nurturing long-tail and tech touch customers while driving revenue and expansion. Discover best practices for building strong, lasting relationships with customers in these segments.

Registration:

To reserve your spot and gain access to these valuable insights, click here. Join our webinar community and discover actionable strategies to drive growth and revenue in your long-tail and tech touch customer segments.

Don’t miss this opportunity to learn from industry experts and gain practical insights into driving growth in long-tail and tech touch customer segments. By attending our exclusive webinar, you’ll be equipped with the knowledge and strategies to balance personalized service and future revenue effectively. Register now and be part of our webinar community. We look forward to providing you with valuable insights that can transform your customer success approach.

Webinar Details:

Date: Tuesday, July 18 Time: 1 PM EST

Registration:

To reserve your spot and gain access to these valuable insights, click here. Join our webinar community and discover actionable strategies to drive growth and revenue in your long-tail and tech touch customer segments.

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