Coming up next –  Mary Poppen & Sandy Yu  Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies

Collaboration Recipes with Himanshu Garg, GM – Global Customer Success

Collaboration Recipes – a series of discussion with Industry leaders ; focusing on collaboration requirements for distributed and fast paced teams.

In discussion with Himanshu, the importance of coordinated execution across teams has been highlighted for successful customers and repeatable businesses. This is the key to not just SaaS companies but also to other business in general.

Table of Contents

Picture of Manoranjan Ingudam

Manoranjan Ingudam

Co-Founder, AppEQ.ai ; 2X Founder, Passionate about Customer Led Growth | Technology Enthusiast | Customer Success Leader

What is AppEQ? 

 

AppEQ is a lightweight customer data activation plugin that brings customer data like product usage data/trends right at CSM’s fingertips , on their existing applications like Inbox/CRM /CSP /HelpDesk. We integrate data directly from product analytics like Pendo, Mixpanel, Amplitude and CRM like Salesforce, Hubspot etc. 

Our capability to bring this within your existing applications through our in-app widgets  leads to much higher adoption  and implementation time of 1 week or less

Using Salesforce For Customer Success

How to use salesforce for customer success ? Imagine having a powerhouse like Salesforce under the hood of your business operations but finding yourself stuck

How AI is Changing the average CSM

Did you know the global AI software market is set to reach around $126 billion by 2025? This staggering figure underscores the revolutionary impact AI