Drive Customer Success with a Flexible Platform that Scales with Your Team

Leverage real-time insights and automated workflows to enhance customer engagement, boost retention, and drive growth effortlessly.

Activate Customer Insights and Take Proactive Actions Today!

Experience 10x Enhanced Accessibility to Customer Data and Actions

AppEQ.ai enhances teams by transforming their existing tools into a scalable Customer Success platform. It integrates real-time data from various sources like CRMs, product analytics, and helpdesk systems, all within familiar interfaces. AppEQ automates workflows such as onboarding, renewals, and customer health tracking, reducing manual work and minimizing errors. 

Teams can create interactive dashboards, set up automated alerts, and implement playbooks for timely actions based on customer insights, boosting retention and upsell opportunities. With AppEQ, teams can efficiently scale their customer success operations while leveraging their existing tools, fostering collaboration without the need for complex new software.

Familiar

Build on top of your existing tools as a single source of truth without the need to learn a new costly tool. Keep your workflow seamless and familiar.

Customizable

Easily set up workflows, alerts, and dashboards that fit your team's needs. Tailor every element to suit your unique processes.

Integrated

Access all your customer data and workflows directly through our Chrome Extension. Overlay AppEQ on tools like Gmail, CRM, Helpdesk, and more—no need to switch between applications.

Key Features

Customizable WorkSPACE

Experience a customizable in-app workbench tailored to your team's specific needs, seamlessly integrating data from multiple sources. Boost efficiency by streamlining workflows and reducing manual tasks, while leveraging insights to make data-driven decisions that drive revenue growth.

Seamless Integration

Experience one-click integration for effortless data ingestion into the AppEQ platform, along with bi-directional syncing of key account fields with your CRM. Benefit from out-of-the-box integrations with over 100+ systems, or easily import ad hoc data from spreadsheets and API-based connections.

Adaptable Widgets

Select the widgets your team needs and customize them to meet your specific requirements. Choose from purpose-built options like Account 360, Account Pulse, Comments, and Email Assist.

PROACTIVE PLAYBOOKS AND WORKFLOWS

Effortlessly create tasks for your team based on data triggers for onboarding, early warning handling, or new opportunities. Automate allocations to ensure your team stays on top of accounts and never misses important customer signals.

Dashboard Visualization

Collaborate with our team to create a custom dashboard that showcases impactful business metrics and KPIs designed to drive retention and growth. Leverage interactive drill-down and interlinking features to maximize revenue potential.

Versatile and Fully Customizable

Discover the benefits of our Chrome Extension and skyrocket your results from day one.

Our Promise

Why Choose AppEQ?

At AppEQ, we believe in helping enterprises achieve their goals. Our powerful platform offers unique features that can help you retain and grow your customer base. 

Find your answers

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AppEQ seamlessly integrates with leading CRMs like Salesforce, HubSpot, and Pipedrive, as well as product analytics tools like Mixpanel, Pendo, and Amplitude. The integration allows you to bring real-time customer data into one unified workspace to drive proactive engagement and growth.

AppEQ complies with industry-leading standards like SOC2, ISO 27001, and GDPR, ensuring your data is securely handled through encrypted API integrations and file sync mechanisms. We prioritize the security and privacy of your customer data at every step.

AppEQ is ideal for Customer Success teams, Account Managers, and Support teams in fast-growing companies. It helps streamline processes like onboarding, renewals, and upsell management by offering insights that enable proactive action and engagement.

Yes! AppEQ is designed as a flexible, composable layer that works alongside your existing Customer Success Platform, enhancing it with deeper insights, actionable dashboards, and automation—without replacing your current setup.

Depending on the level of customization and number of integrations, the onboarding process can take anywhere from 5 to 14 days. With pre-built workspace templates, onboarding can be completed in as little as 5 days.

AppEQ provides real-time customer insights and health scores, helping teams identify at-risk accounts and potential upsell opportunities. By integrating data from multiple tools into a single, actionable workspace, it enables proactive outreach, timely follow-ups, and personalized engagement, all of which contribute to higher retention and increased upsell success.

Absolutely! AppEQ is built to scale with your team’s needs. As your business grows, AppEQ’s customizable and flexible architecture ensures that you can easily add new tools, adapt workflows, and scale operations without disrupting your existing processes.

Unlike traditional Customer Success Platforms that often require a full platform replacement, AppEQ acts as an add-on layer to your existing tools like CRMs, product analytics, and helpdesk systems. It enhances your current setup by providing real-time insights, actionable dashboards, and workflow automation without the need for a complete overhaul. AppEQ’s composable, in-app workspace allows for seamless integrations, flexible customization, and the ability to scale as your team grows—offering agility and efficiency that many standard CSPs lack.

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