Coming up next – Mary Poppen & Sandy Yu Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies
Coming up next – Mary Poppen & Sandy Yu Optimizing B2B SaaS Revenue: Mastering Upselling & Cross-Selling Strategies
Activate real-time customer data and insights on your existing SaaS applications to drive proactive actions. Unlock Insights hidden in your Product Analytics, CRM, CSP, Helpdesk …
One-click Integration In-app Customer 360 Account Task Management Notification & Playbook Automation In-the-Moment Insights Early Warning Signals Customizable Dashboard Email Assist …Built for Customer Success and Account Management teams to drive retention revenue and growth without the complexities of traditional Customer Success Platforms. No more back and forth between teams and systems.
Maximize revenue retention & expansion by driving customer centricity & proactive behaviour
across teams with in-app insights and playbook automation
Drive expansion revenue through high retention, upsell and cross-sell. Activate widgets to catch the right moment in the customer’s journey.
From improving NPS to reducing churn rate, AppEQ helps Customer Success managers throughout the customer lifecycle. Activate data and insights to drive proactive actions.
From making strategic revenue decisions with customer insights to executing with smart nudges, AppEQ empowers Revenue Leaders to unlock company’s revenue potential with data and insights at the right time
Flexible & Powerful features for driving revenue retention and expansion
Success Pad
Never miss out on relevant customer insights with Success Pad, right on your existing apps. No context switches, more productivity
Widgets
Activate bite-sized customer summary or Task list or Dashboards within applications when CSM/AM are “in-the-moment” of their activities.
Playbook Automation
Trigger proactive actions based on customer accounts and contacts on CRM, Inbox & more
Dashboards
Customizable dashboards like Renewal, Leaderboards, VOC etc for Executives, Managers, or CSM / AM directly within your Inbox or Salesforce CRM
Bypass the constant back-and-forth between teams and disparate systems. AppEQ smoothly integrates with your operational app suite, offering instant access to real-time customer insights. Enhance your professional efficiency with AppEQ
AppEQ safeguards your data in accordance with SOC 2, ISO 27001 and GDPR certifications, highlighting our rigorous global security standards adherence.
Identify churn signals before it becomes a reality with account health highlights, timely nudges from support insights & more. Reduce churn by taking proactive actions with AppEQ.
Increase engagement with key stakeholders and project sponsors to improve customer relationship with proactive nudges and email assist
Monitor account signals in real-time with Account Pulse & Signals to ensure prompt action. Mitigate potential issues using alerts and To Do automation to prevent customer churn and increase retention rate.
AppEQ is software that gives ‘in-the-moment’ customer insights and drive proactive actions like a customer retention software, providing one-click real-time customer insights on top of your existing SaaS applications.
‘In-the-moment’ customer insights is the capability to highlight key customer data , trends and insights when CSM / AM / Leaders are likely to need them the most; like while reading a email from a customer – they are most likely to need information about that customer ; or while going for meeting – looking at the calendar; a quick summary of the customer account helps them stay on top of the account on key customer metrics.
AppEQ provides features for your team to configure in-the-moment insights on your existing Saas or in-house web applications.
Contact our team using the Demo Request or drop us a email at Hello@AppEQ.ai. Our team shall revert back to get more details like the applications you want to integrate and invite you with a link to install our plugin. After the free trial period you will be able to enjoy our free limited version. Want to extent the full featured trial, drop an email to sales@appeq.ai.
The duration of the onboarding process can range from 1 to 14 days, depending on the number of integrations and the level of customization needed for the executive summary. If a pre-designed template can be used without any modifications, the onboarding can be completed within a shorter timeframe of around 2-3 days.
Absolutely, integration with applications not currently listed on our website is certainly feasible. To initiate this process, we kindly request you to reach out to our team with your specific requirements. We’re here to assist you every step of the way.
AppEQ have integration and data and UI layer with CRMs like Salesforce, Hubspot, Pipedrive. We help bring in insights and trends like product usage by seamless integration with product analytics like Mixpanel, Pendo, Amplitude and giving an mechanism to convert the events data to business metrics that matter to CSM / AMs
We have worked with teams who have a robust deployment of of some of the top CSP platforms. Our product helps in activating insights and actions to deliver actionable insights at your fingertips like on Inbox, CRM. We have helped unlocked data and insights from CSP to other existing SaaS platforms.
AppEQ has direct data and UI integration with Zendesk, Freshdesk , Zohodesk. With AppEQ, teams have now the capability to access and visualize data and metrics not just from the Helpdesk but also from CRM and other systems. This helps the Support Agents to have relevant data all within the Helpdesk.
